Frequently Asked Questions
Straight answers about pricing, booking, and how GSD actually works. Don't see your question? Reach out and ask directly.
Services & Scope
Furniture assembly, TV and fixture mounting, ceiling fans, door hardware and locks, smart home device setup, shelving and garage storage, and attic cleanup. If you're not sure whether your job qualifies, use the "Don't See What You Need" option when booking and describe it. I'll take a look before quoting anything.
Anything that legally requires a licensed contractor: new electrical circuits, panel work, gas lines, structural changes, or any single job where combined labor and materials would top $1,000. Arizona's handyman exemption sets that limit, and I stay inside it. See the Licensing section below for details.
Depends on the service. Most items let you choose "I already have it" or "I need GSD to supply it" right when you book. Some hardware, like LED light kits or TV mounts, has a set price shown up front. Other items get priced once I see the job in person.
Pricing & Payment
Every service shows a starting price when you book, based on the most common version of that job. If your job needs more time, materials, or a bigger scope once I'm on-site, I'll explain the change and get your okay before doing any extra work. The price you see at booking is an estimate, not a locked-in guarantee.
Yes. Seniors 65 and up get 10% off through GSD Cares, and active military or veterans with valid ID get 20% off. Choose whichever applies at checkout. They don't stack with each other, but both stack with multi-service bundle discounts.
Use the "Don't See What You Need" option at booking. Describe what you're looking for, and a $59 visit fee applies, which gets credited toward anything you end up booking during that visit. That fee covers the time to look at the job and give you a real quote.
You can book and pay for your service right here on the site. If your job needs adjustments once I'm on-site, like extra equipment, additional hardware, or a bigger scope than expected, I'll walk you through the updated price before doing any of that extra work. Any difference gets settled at the visit, either an additional charge for added work or an adjustment if the job turned out smaller than planned.
Booking & Scheduling
Same week in most cases. Browse by week or jump to a full month calendar to pick any open date that works for you.
Often, yes. Book the earliest available slot. Anything within 24 hours carries a rush fee, and that fee is always shown clearly before you confirm your booking.
Monday through Saturday. Closed Sundays.
Reschedule or cancel free of charge with at least 24 hours' notice. Inside that window, a trip fee of up to $49 may apply, since that time slot was held specifically for you.
Licensing & Trust
No, and I want to be upfront about that. GSD operates under Arizona's handyman exemption (A.R.S. Section 32-1121), which allows unlicensed work on individual jobs under $1,000 in combined labor and materials. I don't take on work that would require a contractor's license.
Yes. Labor is guaranteed for 30 days against faulty workmanship. If something I installed fails because of how it was installed, I'll come back and fix it at no extra labor charge. This doesn't cover manufacturer defects in materials or damage unrelated to the installation itself.
Me. GSD is a solo operation right now. When I do bring people on, it will be family or people I know and trust personally, not subcontractors pulled from an app.
Service Area
Gilbert, AZ and the surrounding East Valley, including Chandler, Mesa, Queen Creek, and Tempe. If you're just outside that area, reach out and ask. I can often still make it work.
Still Have a Question?
Book your service directly, or reach out first if you'd rather talk it through.
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